GDPR

School Tour Company – GDPR Overview

The School Tour Company have developed this Privacy Notice to explain what personal data we collect, retain, share, and transfer when you visit our website or use our service and why. We are always working to stay compliant with new procedures and best practices to ensure your personal data is secure and private.
For more information please email info@schooltour.ie

What Personal Data do we collect?

Group Leader
and Co-Group Leader
All other passengers
(students / other group leaders)
Full Name Full Name
DOB DOB
Gender Gender
Passport Details Passport Details
Email*
Phone number*
Address*

*Co-group leader data only collected when volunteered on the booking form

We do not collect or process any sensitive data (as defined by GDPR)
To make payments to The School Tour Company via the website you must provide credit/debit card information. This is processed by a third party called Realex Payments, a European payment service provider. 

The School Tour Company does not obtain or save any of the above-mentioned payment information.

Personal Data of Minors

We are aware that we obtain data related to minors. This data is necessary to enable us to provide the travel service and travel arrangements, and is obtained through a person of authority (i.e. a group leader via a parent/guardian)

Basis of use

Personal data is collected purely to facilitate travel arrangements. We do not use contact details of clients for any marketing or promotional activity. We may occasionally contact our group leaders through email with relevant offers on travel services they have purchased from us in the past. All such contacts contain simple and immediate opt-out options.

We do not collect contact details for anyone outside of the primary group leaders, and as such will never contact them directly.

Why do we retain Personal Data?

We retain Personal Data for the amount of time that is necessary to fulfil your transaction with us and for our legal obligations as a commercial entity operating in the Republic of Ireland. Data can be retained for as little as 48 hours and up to 3-5 years depending on the nature of the data and individual circumstances. In every case we have carefully considered the best interests of our clients.

Do we process, share or transfer Personal Data?

Yes, we do process, transfer and share your Personal Data with the following parties, only where necessary to complete your transaction:
• Tour Operators, hotels or accommodation providers
• Airlines
• Other parties to comply with commercial laws and customer service obligations.
We process, transfer and share information with these parties in order to complete the booking process. We do not keep any important information online. This means your name, date of birth, mobile number and email will not be shared other than as outlined above.

What rights do I have?

You have certain rights as specified in the General Data Protection Regulation (GDPR) (EU) 2016/679 as of 25th May 2018. Much of the regulation details your right to access, rectification, erasure, data portability, and object to processing or automated decisions. Please contact us if you wish to exercise these rights.

What about consent?

When we process your personal data as submitted by or on your behalf the basis of your consent, you are free to withdraw that consent at any time. You can withdraw your consent by contacting us using the contact details at the bottom of this notice.
Please note that if you withdraw your consent we may not be able to continue providing you with the service to which the consent related.

How do we secure your Personal Data?

We use a host of technical, physical and administrative processes to safeguard your personal data. These processes include firewalls, data encryption and access controls which require authorisation.

How do I access, modify or delete my Personal Data?

If you wish to request deletion of your account and all your Personal Data, please write to:
The School Tour Company
35 Pearse Street Dublin 2, D02 KX84
Alternatively you can email info@schooltour.ie.